With FedaPay, you can not only receive payments from your clients but also make payouts to them from your FedaPay account. This service automates the financial operations of your business, whether for paying employees, suppliers, or partners via one-time or scheduled transfers.

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Activate the Payout feature on your FedaPay account

The Payout feature allows you to make transfers directly to Mobile Money accounts from your FedaPay balance.How to activate Payout?To activate this feature, you must send a request by email to support@fedapay.comincluding:1- Your FedaPay account information:
  • Account name
  • Account reference
  • Associated email address
2- The reason why you want to activate Payout (mandatory).Our team will review your request and notify you once the activation is completed.For more details, you can consult the knowledge base article:
How to make a deposit (Payout) with FedaPayImportant rules to know
  • You cannot make more than 3 deposits (Payouts) to the same Mobile Money number within 24 hours.
  • The amount of a single payout cannot exceed 1,000,000 XOF.
⚠️ Best practices:
  • Make sure the recipient Mobile Money number is active and valid before initiating a Payout.
  • Take into account the daily limits set by Mobile Money operators to avoid any rejection.

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Accessing the Payout Section

Go to the Payouts menu in your dashboard to view a list of transactions, available funds, deposit status, and deposit creation dates. Payouts Section Image You can use filters to sort and search for completed or scheduled deposits. Add a Payout To add a payout, you have two options:
  1. Single Payment
    • Click Add a Payout.
    • Enter the recipient and amount to transfer.
    • Confirm by clicking Add.
  2. Multiple Payments
    • Ideal for managing several deposits to one or more recipients, on the same or different dates.
    • Prepare a CSV file containing the payout information with the following columns:
      • First Name, Last Name, Email, Phone Number, Amount.
    • Download a sample file here.
    • Click Import CSV and select your file to load the list of payouts.

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Sending Payouts

Once payouts are imported, they will appear with the status Pending. Use the filters to display only the payouts pending sending. Sending Payout Options Single Send
  • Click Send next to a specific payout.
  • Choose Send Now or Schedule Send for a specific date and time.
Image: Send Now and Schedule Send options Multiple Send
  • Select multiple payouts by checking the corresponding boxes or check Select All to include all payouts on the page.
  • Click Send to initiate the selected payouts.
You will have the following options for the selected payouts :
  • Send Now : For immediate sending.
  • Send All Payouts on Same Date : Ideal for global payouts on a specific date.
  • Send All Payouts on Different Dates : Schedule each payout according to the dates in the CSV file.