▸ The FedaPay WooCommerce plugin does not work

Before installing the WordPress plugin, check the following:

• Check that the WooCommerce version and the WordPress version are compatible with the plugin.
• Check the PHP version of your host. The FedaPay plugin for WooCommerce works for versions equal to or greater than 5.5. To check the PHP version of your host, create an info.php file and add the following code:

<?php
phpinfo();

• Verify that the OpenSSL extension is installed and configured on your hosting server.

If despite these points checked the plugin still does not work, activate the debug mode of WordPress. To do this, add the following lines to your wp-config.php file:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);

The first line define('WP_DEBUG', true) is used to display WordPress errors on your site. This is useful in this case to see eventual problems related to the FedaPay WooCommerce plugin.

The second line define('WP_DEBUG_LOG', true) is optional and allows you to display WordPress errors in the debug.log instead of displaying it on your site.

▸ The FedaPay WooCommerce plugin does not work on my OVH WordPress site

On OVH, sometimes the default configuration is not sufficient to make the FedaPay WooCommerce plugin works properly. Before proceeding, check the minimum configuration required to use the plugin.

To change the global PHP version, see the official OVH documentation. Make sure the configuration looks like the one on the below image.

If you have multiple sites installed and you don’t want to change the overall PHP version of all your websites, you can change the configuration of only one site. To do it, add a .ovhconfig file to the root of your site with the following content:

app.engine=php
app.engine.version=7.0
http.firewall=none
environment=production
container.image=stable