Go to Payouts menu in your dashboard.
You have the list of deposits that you have ordered with the funds available on your balance, the recipienrs, the status of the different deposits, the deposit and creation dates.
You always have the filter to facilitate your search and help you to sort through the deposits that you order.
To order a deposit, you have two options.
When it's a single deposit, click on the Add a payout button.
Indicate the recipient, the amount you want to transfer and validate by pressing Add.
The second possibility concerns the following multiple deposit cases :
- you want to make several deposits to the same recipient but on different dates;
- you want to make deposits to different recipients on the same date or on different dates
In either of the above cases, you have the possibility to import a CSV file in which you load the information of the deposits you want to make.
- last names
- first names
- recipients phone numbers
- amount of each deposit
Import your CSV file by clicking on the Import a CSV button
Select your CSV file and confirm by pressing Import to load it.
Sending a deposit
Once the file is imported, the list of deposits is loaded and the deposits are in
Use your filter to display a list of your pending deposits.
Click on the Send button next to a deposit to make its sending.
You have the possibility to schedule the payout or to carry it out immediately.
Send payout now
Schedule the payout with date and time which suit you
Click on Send to finish and confirm your choice.
For a multiple sending, check the deposits you want to make on a page. Or select all the deposits on one page by cchecking the first box.
Click on the Send button to launch the process.
Then define how to send deposits.
Immediate dispatch of deposits
Send on a specific date all deposits
Send deposits on different dates
- The immediate dispatch allows you to systematically payout all selected deposits in one click
- Sending all deposits on the same date allows you to define a single date on which all your recipients will receive their money
- Sending deposits on different dates allows to set a specific date and time for each payout
Finish by clicking on Send.
Status and deposit details
As soon as you schedule sending a deposit its status changes to
It changes to
Sent as soon as the deposit is done.
The deposit status goes to
Failed when you don not have enough funds on your balance to carry out the sending.
To check a deposit details, its events and logs, click on it.